Shipping policy
Shipping & Delivery Information
Please note that all services are subject to availability, and may be changed or withdrawn at short notice.
We currently ship to Malaysia, Singapore, Brunei and Indonesia, and we are always exploring opportunities to expand our delivery destinations. Stay tuned for updates.
Shipping Rates
Our current processing time to despatch an order from our warehouse is 2-5 working days (Monday-Friday), not including the day the order was received.
Shipping fees are calculated at checkout and are as follows:
| Service | Delivery Time | Cost |
| NinjaVan Standard (West) | 1-3 Working Days | RM8 |
| NinjaVan Standard (Sabah, Sarawak, Labuan) | 1-3 Working Days | RM15 |
| Singapore | 2-4 Working Days | RM30 |
| Brunei | 5-9 Working Days | RM50 |
| Indonesia | 5-9 Working Days | RM60 |
Shipping rates are non-refundable once an order has been dispatched.
Delivery timelines are estimates only and may be affected by courier delays, peak periods, weather conditions, or unforeseen circumstances beyond our control.