Shipping policy
Shipping & Delivery Information
Please note that all services are subject to availability, and may be changed or withdrawn at short notice.
We currently ship to Malaysia, Singapore, Brunei and Indonesia, and we are always exploring opportunities to expand our delivery destinations. Stay tuned for updates.
Shipping Rates
Our current processing time to despatch an order from our warehouse is 2-5 working days (Monday-Friday), not including the day the order was received.
Shipping fees are calculated at checkout and are as follows:
| Service | Delivery Time | Cost |
| NinjaVan Standard (West) | 1-3 Working Days | RM8 |
| NinjaVan Standard (Sabah, Sarawak, Labuan) | 1-3 Working Days | RM15 |
| Singapore | 2-4 Working Days | RM30 |
| Brunei | 5-9 Working Days | RM50 |
| Indonesia | 5-9 Working Days | RM60 |
Shipping rates are non-refundable once an order has been dispatched.
Delivery timelines are estimates only and may be affected by courier delays, peak periods, weather conditions, or unforeseen circumstances beyond our control.
Self Pick-Up & Same-Day Delivery Options
We offer self pick-up as well as same-day delivery via Lalamove or GrabDelivery for your convenience.
Pick-Up Location:
TA HQ Office
No. 63, Lorong C, Jalan 4M, Taman Uda Jaya, 68000 Ampang Jaya, Selangor.
011-11700629
Pick-Up Process:
- You will receive an email notification once your order is ready for collection
- Please screenshot the confirmation email and WhatsApp us at +6011-1170 0629
- Kindly present the confirmation email upon collection for order verification
Pick-up and same-day delivery arrangements are subject to availability and must be arranged after receiving confirmation that your order is ready.
Additional Information
- Please ensure all shipping details provided at checkout are accurate and complete
- Orders with incorrect or incomplete addresses may experience delivery delays
- We are not responsible for delays caused by courier services once the parcel has been dispatched